Deleting Messages

You delete messages when you no longer need the information and want to clean up the message list box and message details box. You have several delete options available to you, depending on what messages you want to delete. You can delete just the messages that you select, delete all the messages, or delete messages by ID.

To delete selected messages

  1. From the message list, select the messages you want to delete.

  2. From the Message menu, select "Delete Selected." The selected messages and related details disappear from the message list and message details boxes.

To delete all the messages

From the Message menu, select "Delete All." All messages and details disappear from the message list and message details boxes.

To delete messages by ID

  1. From the message list, select a message that contains the user ID or caller ID for the message which you want to delete.

  2. From the Message menu, select "Delete All with Same ID." All the messages and related details for this ID disappear from the message list and message details boxes.