Tech Bulletin - Information Needed For Trouble Shooting PM 3 and PM 4 Dial-In Modem Issues Recent advances in modem technology require the InterNetworking Systems of Lucent Technologies to request specific information about modems having problems dialing in to a PortMaster 3 or PortMaster 4. Lucent Technical Support engineers need this information before they can help you, the PortMaster 3 or PortMaster 4 user. As part of the troubleshooting process, the Lucent Technical Support Center suggests that---before calling in---you request the necessary information from a user of any modem having trouble connecting to your PortMaster 3 or PortMaster 4. Lucent Technologies has prepared this Tech Note to assist our customers with modem issue. Information Needed for PortMaster 3 And PortMaster 4 Dial-In Modem Support Lucent Technologies is prepared to assist you with modem problems. The Technical Support Center is requesting this information to help you manage your PortMaster 3 or PortMaster 4 operating environment.