Audience

PortMaster Documentation

The manuals are also provided as PDF and PostScript files on the PortMaster Software CD shipped with your PortMaster.

In addition, you can download PortMaster information and documentation from http://www.livingston.com/.

• ChoiceNet® Administrator's Guide

This guide provides complete installation and configuration instructions for ChoiceNet server software.

• PortMaster Command Line Reference

This guide provides the complete description and syntax of each command in the ComOS command set.

• PortMaster Configuration Guide

This guide provides a comprehensive overview of networking and configuration issues related to PortMaster products.

• PortMaster hardware installation guides

These guides contain complete hardware installation instructions. An installation guide is available for each PortMaster product line-IRX, Office Router, Communications Server, and Integrated Access Server.

• PMconsole for Windows Administrator's Guide

This guide covers PMconsole Administration Software for Microsoft Windows, a graphical tool for configuring the PortMaster. The majority of the material in this guide also applies to the UNIX version of PMconsole.

• PortMaster Routing Guide

This guide describes routing protocols supported by PortMaster products, and how to use them for a wide range of routing applications.

• PortMaster Troubleshooting Guide

This guide can be used to identify and solve software and hardware problems in the PortMaster family of products.

• RADIUS Administrator's Guide

This guide provides complete installation and configuration instructions for Lucent Remote Authentication Dial-In User Service (RADIUS) software.

Document Conventions

Convention	Use	Examples
Bold font	Indicates a user entry-a command, menu option, button, or key-or the name of a file, directory, or utility, except in code samples.	Enter version to display the version number. Press Enter. Open the permit_list file.
Italic font	Identifies a command-line placeholder. Replace with a real name or value.	set Ether0 address Ipaddress Replace Area with the name of the OSPF area.
Square brackets ([ ])	Enclose optional keywords and values in command syntax.	set nameserver [2] Ipaddress set S0 destination Ipaddress [Ipmask]
Curly braces ({ })	Enclose a required choice between keywords and/or values in command syntax.	set syslog Logtype {[disabled] [Facility.Priority]}
Vertical bar (|)	Separates two or more possible options in command syntax.	set S0|W1 ospf on|off set S0 host default|prompt|Ipaddress

Document Advisories

Note ¯ means take note. Notes contain information of importance or special interest.

Caution ¯ means be careful. You might do something-or fail to do something-that results in equipment failure or loss of data.

Warning ¯ means danger. You might do something-or fail to do something-that results in personal injury or equipment damage.

Contacting Lucent Remote Access Technical Support

For all technical support requests, record your PortMaster ComOS version number and report it to the technical support staff or your authorized sales channel partner.

New releases and upgrades of PortMaster software are available by anonymous FTP from ftp://ftp.livingston.com.pub/le/.

In North America you can schedule a 1-hour software installation appointment by calling the technical support telephone number listed below. Appointments must be scheduled at least one business day in advance.

For the EMEA Region

If you are an authorized Lucent Remote Access sales channel partner in this region, contact the Lucent Remote Access EMEA Support Center Monday through Friday between the hours of 8 a.m. and 8 p.m. (GMT+1), excluding French public holidays.

• By voice, dial +33-4-92-92-48-88.
• By fax, dial +33-4-92-92-48-40.
• By electronic mail (email) send mail to emeasupport@livingston-ent.fr

For North America, Latin America, and the Asia Pacific Region

• By voice, dial 800-458-9966 within the United States (including Alaska and Hawaii), Canada, and the Caribbean, or +1-510-737-2100 from elsewhere.
• By fax, dial +1-510-737-2110.
• By email, send mail as follows:
  • From North America and Latin America to support@livingston.com.
  • From the Asia Pacific Region to asia-support@livingston.com.
• Using the World Wide Web, see http://www.livingston.com/.

Subscribing to PortMaster Mailing Lists

• portmaster-users-a discussion of general and specific PortMaster issues, including configuration and troubleshooting suggestions. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-users in the body of the message.

The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-users-digest in the body of the message.

• portmaster-radius-a discussion of general and specific RADIUS issues, including configuration and troubleshooting suggestions. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-radius in the body of the message.

The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-radius-digest in the body of the message.

• portmaster-announce-announcements of new PortMaster products and software releases. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-announce in the body of the message. All announcements to this list also go to the portmaster-users list. You do not need to subscribe to both lists.