Internetwork Router Hardware Installation Guide

Typeface or Symbol	Meaning	Example
AaBbCc123	The names of commands, parameters, and directories; on-screen computer output.	Use version to display the version number.
AaBbCc123	What you type, contrasted with on-screen computer output.	login: !root Password:
AaBbCc123	Command-line placeholder: replace with a real name or value.	To set baud rate, type: set s0 speed 2 baud_rate
[AaBbCc123]	Commands in brackets denote a key to press.	login: !root [Enter]

Document Advisories

Note ¯

means take note. Notes contain information of importance or special interest.

Caution ¯ means be careful. You might do something-or fail to do something-that results in equipment failure or loss of data.

Warning ¯ means danger. You might do something-or fail to do something-that results in personal injury or equipment damage.

Contacting Lucent InterNetworking Systems Technical Support

The PortMaster comes with a 1-year hardware warranty.

For all technical support requests, record your PortMaster ComOS version number and report it to the technical support staff or your authorized sales channel partner.

New releases and upgrades of PortMaster software are available by anonymous FTP from ftp://ftp.livingston.com.pub/le/.

In North America you can schedule a 1-hour software installation appointment by calling the technical support telephone number listed below. Appointments must be scheduled at least one business day in advance.

If you are an Internet service provider (ISP) or other end user in Europe, the Middle East, Africa, India, or Pakistan, contact your local Lucent InterNetworking Systems sales channel partner. For a list of authorized sales channel partners, see the World Wide Web at http://www.livingston.com/international/emea/distributors.shtml.

If you are an authorized Lucent InterNetworking Systems sales channel partner in this region, contact the Lucent InterNetworking Systems EMEA Support Center Monday through Friday between the hours of 8 a.m. and 8 p.m. (GMT+1), excluding French public holidays.

By voice, dial +33-4-92-92-48-88.
By fax, dial +33-4-92-92-48-40.
By electronic mail (email) send mail to emeasupport@livingston-ent.fr

For North America, Latin America, and the Asia Pacific Region

Contact Lucent InterNetworking Systems Monday through Friday between the hours of 6 a.m.
and 6 p.m. (GMT -8).

By voice, dial 800-458-9966 within the United States (including Alaska and Hawaii), Canada, and the Caribbean, or +1-925-737-2100 from elsewhere.
By fax, dial +1-925-737-2110.
By email, send mail as follows:
- From North America and Latin America to support@livingston.com.
- From the Asia Pacific Region to asia-support@livingston.com.
Using the World Wide Web, see http://www.livingston.com/.

PortMaster Training Courses

Lucent Remote Access offers hands-on, technical training courses on PortMaster products and their applications. For course information, schedules, and pricing, visit the Lucent InterNetworking Systems website at http://www.livingston.com/, click Services, and then click Training.

Subscribing to PortMaster Mailing Lists

Lucent maintains the following Internet mailing lists for PortMaster users:

portmaster-users-a discussion of general and specific PortMaster issues, including configuration and troubleshooting suggestions. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-users in the body of the message.

The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-users-digest in the body of the message.

portmaster-radius-a discussion of general and specific RADIUS issues, including configuration and troubleshooting suggestions. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-radius in the body of the message.

The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-radius-digest in the body of the message.

portmaster-announce-announcements of new PortMaster products and software releases. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-announce in the body of the message. All announcements to this list also go to the portmaster-users list. You do not need to subscribe to both lists.

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